Celonis Expands Operations in the Middle East and Africa with the Appointment of Dave Hitt as Regional VP

(BUSINESS WIRE)--Celonis, the global leader in Process Mining and Process Intelligence, today announced the appointment of Dave Hitt as Regional VP for Middle East and Africa (MEA). With extensive experience in building high-growth markets, Hitt will lead Celonis’ efforts to drive adoption of Process Intelligence across MEA’s key industries, including energy, mining, financial services, and the public sector. His appointment marks a significant milestone in Celonis’ continued global expansion and commitment to supporting businesses in optimizing their processes and maximizing the ROI of their AI investments.

Expanding Celonis’ Presence in the Middle East and Africa

MEA represents a strategic growth market for Celonis, with immense potential across both the public and private sectors. The region’s governments, particularly in Saudi Arabia and the UAE, are investing heavily in digital transformation, driven by ambitious national strategies such as Saudi Vision 2030 and UAE Centennial 2071. These initiatives are focused on driving operational excellence, enhancing citizen services, and large-scale smart city projects—all areas where Celonis’ Process Intelligence technology can drive immediate impact.

“Both Saudi Arabia and the UAE are making substantial investments to modernize their public sectors, from healthcare and education to utilities and infrastructure,” said Hitt. “Celonis is uniquely positioned to help accelerate these transformations by providing real-time insights that enhance efficiency, speed up service delivery, and optimize large-scale projects.”

Beyond the public sector, Celonis sees strong potential in areas such as energy, financial services, mining, transportation, utilities and telecommunications. Celonis has already established a strong foothold in South Africa, where its technology has helped businesses across financial services and mining streamline operations and unlock new value opportunities. For example, the Celonis Cross Border Payments for Banking - powered by ProcessLab app helped the largest bank in Africa manage their payments process more effectively, reducing rework and eliminating bottlenecks. As a result, $2.4M in annual cost savings were identified by re-engineering the process. Payment processing capacity was increased by 18%, and cycle time was reduced by more than 30%.

MEA’s leading companies are looking for ways to enhance operational agility, reduce inefficiencies, and improve service delivery—challenges that Celonis is uniquely positioned to solve.

Driving Innovation and Growth in MEA

“For me, this role is about making the MEA region a success story,” said Hitt. “We’ve seen firsthand in South Africa how Process Intelligence can transform operations, and the Middle East also presents a great opportunity. The region is progressive and eager to drive digital transformation at an unprecedented scale. I’m excited to build on our momentum and help organizations across MEA unlock their full potential.”

Rupal Karia, GM for Celonis in the UK&I and MEA, comments: “I am delighted that Dave is taking on the role of Regional VP for MEA,” said Karia. “He brings deep expertise in scaling new markets and driving enterprise adoption of cutting-edge technology. Dave has been a key driver in building Celonis’ UK & Ireland business and will now focus on leveraging Process Intelligence and AI to drive value for our customers in MEA.”

As part of its regional expansion, Celonis will establish a presence initially in Dubai, with a team dedicated to sales, solutions engineering, and partner management.

About Celonis

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line.

Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

© 2025 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250226517724/en/